30 Day Money Back Guarantee
We understand that buying candles online without a sniff test can be a leap of faith. That's why at Happynose Candles, we don't just promise quality—we guarantee it. Enjoy our 30-day money-back guarantee: love the scent and performance of our candles after the first 3-4 hour burn, or return them and get a full refund. It’s that simple!
With this no-risk offer, you can buy with confidence. Say goodbye to candles that don’t burn evenly or deliver the fragrance you need. Try Happynose Candles today and treat your senses to a risk-free experience that aims to delight. Make your nose happy with Happynose!
Before a return can be started under the 30 day guarantee, you must contact us with any issues to allow us to resolve them first. If you have been provided with a legitimate solution then it would no longer come under our guarantee.
Our 30-day guarantee covers any issues related to the product's quality, but please note that it does not apply if the candle has been misused. For example, over-burning the candle beyond the recommended burn time can cause the wick to fail. Burning a candle for extended periods, such as 7 hours straight, may melt the wax all the way to the bottom and affect the wick, causing it to tip over. To ensure the best experience, please follow the instructions on the tin for proper use. We can tell my a photo how long a candle has been burned for and how many times its been burned.